CLIENT SUPPORT
CLIENT SUPPORT

IT Support

bg-accordion
banner-ab-2-1

Managed IT Support Features

At Stainbock, our managed IT support takes full responsibility for your IT — all for a fixed monthly fee.

From day-to-day troubleshooting to complex issues, we’ve got you covered with reliable support and clear SLAs.

What’s Included:

CLAIM YOUR FREE CONSULTATION

Let Stainbock handle your IT, so you can focus on your business.

 

Expert IT support tailored to your business.

Whether you're a growing startup or a large enterprise, our industry-leading IT support services are built to scale with your needs. From acting as your fully managed IT department to complementing your internal team, we deliver fast, reliable, and proactive support to keep your business running smoothly.

Your Trusted IT Support Partner

We put our customers first, delivering reliable IT services that help your business thrive. As your expert team, we’ll keep your systems running, boost efficiency, and cut unnecessary costs — all without compromising on quality. Whether a small business or have an internal IT team, we’ve got you covered.

Need extra IT muscle? Try Co-managed Support

Extend your in-house IT with expert support, 24/7 monitoring, and on-demand engineers—without losing control. Boost efficiency, tighten security, and scale smarter with Stainbock’s Co-managed IT.

Why Work With

Stainbock

People-First Culture

Our people are at the heart of everything we do. Friendly, passionate, and highly skilled, our technicians deliver expert support with a smile. As a Microsoft Solutions Partner, we’re fully certified in the latest technologies—ready to support any IT environment.

Continual service improvement

We’re always learning, adapting, and refining how we work. Ongoing staff training and accreditation ensure we stay ahead—delivering smarter, more effective service to every client.

Stainbock Service Hub

Our Service Hub gives you fast, direct access to our support team—making it easy to get help and manage your account anytime, anywhere.

CLAIM YOUR FREE CONSULTATION

World-Class Service

We go beyond SLAs with our High Five XLAs, aiming for first-touch fixes and outstanding customer experiences—every time.

Strategic Partnership

Your dedicated account manager will help you get the most from your IT with regular reviews, roadmaps, and proactive guidance.

Tailored Support

Whether you're an SME or have an in-house IT team, we provide flexible support that fits your exact needs—from extra hands to full management.

Award-Winning Tools

We follow ISO and ITIL-aligned processes, using top-tier ITSM, RMM, and support tools to ensure reliability and efficiency.

Best-of-Breed Solutions

We start with a full IT audit and give you access to premium tools and services that standardize and strengthen your entire IT environment.

Dedicated Mac Support

As members of the Apple Consultants Network, we’re experts in supporting and securing your Mac infrastructure.

Onsite IT Support

Unlimited onsite engineering—cost-effective, no HR hassle. A smart alternative to hiring in-house.

24×7 IT Support

Around-the-clock support for global teams or after-hours operations. Stay productive anytime.

Stainbock 360 for SMEs

Secure, streamlined IT for small businesses. Work smarter, fix issues fast, and focus on what matters.
Select the fields to be shown. Others will be hidden. Drag and drop to rearrange the order.
  • Image
  • SKU
  • Rating
  • Price
  • Stock
  • Availability
  • Add to cart
  • Description
  • Content
  • Weight
  • Dimensions
  • Additional information
Click outside to hide the comparison bar
Compare