As a UK-based managed service provider, we specialise in delivering comprehensive IT support to businesses of all sizes — from small and medium enterprises (SMEs) to large organisations. We proudly serve a diverse range of sectors, tailoring our solutions to meet the unique needs of each client.
At Stainbock
The Impact of IT Challenges
Large Businesses (250+ Employees)
Managing IT internally can pull focus away from your core operations. That’s why co-sourcing – a flexible, cost-effective support model – is often the smartest choice for large organisations.
We work alongside IT Directors, Managers, and internal teams, delivering expert support for specific areas of your infrastructure. Whether you need help with storage and backup, system maintenance, overflow service desk, or out-of-hours cover, we tailor our services to seamlessly extend your internal capabilities.
Our dedicated cyber security division, Air Sec, empowers internal teams with specialist expertise – helping you stay ahead of fast-evolving threats and meet compliance requirements with confidence.
How We Support Large Enterprises:
Expert Support On-Demand – Flexible services covering infrastructure, continuity, cyber security, and more
24/7 Infrastructure Management – Ensuring your systems run smoothly, securely, and efficiently around the clock
End-to-End IT Support – From 1st to 3rd line escalation, including overflow and after-hours assistance
Onsite Engineers – Additional resource integrated with your team for enhanced coverage and continuity
Project Delivery – Extra hands or technical specialists to keep major initiatives on track
Vendor Management – Helping you choose and implement the right tools for your business
Advanced Cyber Security – Through Air Sec, offering services from Managed SIEM to CREST-certified penetration testing
Strategic IT Consulting – Expert guidance for transformation, infrastructure, and long-term IT strategy
Medium Businesses (50–249 Employees)
As your business grows, so do the demands on your IT infrastructure. That’s why medium-sized organisations need more than just IT support — they need a strategic technology partner who can streamline operations, boost efficiency, and ensure long-term success.
At Stainbock, we work closely with medium-sized businesses across the UK, delivering expert, responsive services from our network of experienced local professionals. Whether you’re operating from a single location or managing multiple sites, we’ll support your goals with scalable, secure, and future-proof solutions.
How We Help Medium-Sized Organisations:
Fully Managed or Co-Managed IT Support – Delivered by a highly accredited UK-wide team, both remote and on-site
Extended Support Hours – Optional service times to align with your working hours and operational needs
24/7 Monitoring & Maintenance – Keeping your systems secure, up to date, and proactively resolving issues before they impact your business
Business Continuity Planning – Including secure backups, data storage, and disaster recovery testing to minimise downtime
Advanced Cyber Security – Delivered by our dedicated security division, Air Sec, including Endpoint Detection & Response (EDR) services
Business Intelligence & Reporting – Turn your data into real-time dashboards to track KPIs, forecast performance, and drive informed decisions
Strategic IT Consultancy – Collaborative advice and roadmapping to align IT with your business objectives
Quarterly Strategic Reviews – Detailed performance insights, system health, ticket trends, and proactive recommendations
Small Businesses (0–49 Employees)
Running a small business means wearing many hats — and IT shouldn’t be one of them. We understand the challenges smaller teams face: limited budgets, minimal in-house expertise, and the constant pressure to stay productive and secure.
At Stainbock, we deliver cost-effective, scalable IT services tailored specifically for small businesses. From fully managed support to flexible cloud solutions, we’ll take care of your technology — so you can focus on growing your business.
How We Support Small Businesses:
Fully Managed IT Support – 24/7 monitoring and proactive maintenance, all for a predictable monthly cost — no surprises.
Cloud-Based Solutions – Seamless cloud migrations, Microsoft 365, and other productivity tools to keep your business running smoothly.
Backup & Disaster Recovery – Protect your data and recover fast with reliable, secure backup solutions.
Affordable Cyber Security – From Cyber Essentials certification and email filtering to advanced Endpoint Detection & Response (EDR) tools.
Advanced Cyber Security – Delivered by our dedicated security division, Air Sec, including Endpoint Detection & Response (EDR) services
VOIP Phone Systems – Flexible, cloud-based phone solutions that keep your team connected wherever they are.
Connectivity You Can Rely On – Super-fast broadband and dedicated leased lines for consistent, high-speed internet access.