Who We Serve

As a UK-based managed service provider, we specialise in delivering comprehensive IT support to businesses of all sizes — from small and medium enterprises (SMEs) to large organisations. We proudly serve a diverse range of sectors, tailoring our solutions to meet the unique needs of each client.

At Stainbock

We not only provide outstanding IT Support, we assume the role of a strategic IT partner for many small, medium, and large sized businesses. From local to national organisations, we support a wide range of sectors and all environments including Windows and Mac. So, whether you need fully managed IT support for a small business, or if you’re a medium to large organisation that needs a co-managed solution working alongside an internal IT manager or team, we can help.

The Impact of IT Challenges

In today’s fast-paced, technology-driven world, IT issues can significantly disrupt daily operations, causing delays that affect both productivity and customer satisfaction. For many businesses, partnering with an IT specialist — whether through outsourcing or collaboration — is essential. However, the typical "one-size-fits-all" approach offered by many providers often falls short. Every organisation is unique, with varying scales, resources, and complexities.

Large Businesses (250+ Employees)

Managing IT internally can pull focus away from your core operations. That’s why co-sourcing – a flexible, cost-effective support model – is often the smartest choice for large organisations.

We work alongside IT Directors, Managers, and internal teams, delivering expert support for specific areas of your infrastructure. Whether you need help with storage and backup, system maintenance, overflow service desk, or out-of-hours cover, we tailor our services to seamlessly extend your internal capabilities.

Our dedicated cyber security division, Air Sec, empowers internal teams with specialist expertise – helping you stay ahead of fast-evolving threats and meet compliance requirements with confidence.

How We Support Large Enterprises:

Expert Support On-Demand – Flexible services covering infrastructure, continuity, cyber security, and more

24/7 Infrastructure Management – Ensuring your systems run smoothly, securely, and efficiently around the clock

End-to-End IT Support – From 1st to 3rd line escalation, including overflow and after-hours assistance

Onsite Engineers – Additional resource integrated with your team for enhanced coverage and continuity

Project Delivery – Extra hands or technical specialists to keep major initiatives on track

Vendor Management – Helping you choose and implement the right tools for your business 

Advanced Cyber Security – Through Air Sec, offering services from Managed SIEM to CREST-certified penetration testing

Strategic IT Consulting – Expert guidance for transformation, infrastructure, and long-term IT strategy

Medium Businesses (50–249 Employees)

As your business grows, so do the demands on your IT infrastructure. That’s why medium-sized organisations need more than just IT support — they need a strategic technology partner who can streamline operations, boost efficiency, and ensure long-term success.

At Stainbock, we work closely with medium-sized businesses across the UK, delivering expert, responsive services from our network of experienced local professionals. Whether you’re operating from a single location or managing multiple sites, we’ll support your goals with scalable, secure, and future-proof solutions.

How We Help Medium-Sized Organisations:

Fully Managed or Co-Managed IT Support – Delivered by a highly accredited UK-wide team, both remote and on-site 

Extended Support Hours – Optional service times to align with your working hours and operational needs 

24/7 Monitoring & Maintenance – Keeping your systems secure, up to date, and proactively resolving issues before they impact your business 

Business Continuity Planning – Including secure backups, data storage, and disaster recovery testing to minimise downtime 

Advanced Cyber Security – Delivered by our dedicated security division, Air Sec, including Endpoint Detection & Response (EDR) services 

Business Intelligence & Reporting – Turn your data into real-time dashboards to track KPIs, forecast performance, and drive informed decisions 

Strategic IT Consultancy – Collaborative advice and roadmapping to align IT with your business objectives 

Quarterly Strategic Reviews – Detailed performance insights, system health, ticket trends, and proactive recommendations

Small Businesses (0–49 Employees)

Running a small business means wearing many hats — and IT shouldn’t be one of them. We understand the challenges smaller teams face: limited budgets, minimal in-house expertise, and the constant pressure to stay productive and secure.

At Stainbock, we deliver cost-effective, scalable IT services tailored specifically for small businesses. From fully managed support to flexible cloud solutions, we’ll take care of your technology — so you can focus on growing your business.

How We Support Small Businesses:

Fully Managed IT Support – 24/7 monitoring and proactive maintenance, all for a predictable monthly cost — no surprises.

Cloud-Based Solutions – Seamless cloud migrations, Microsoft 365, and other productivity tools to keep your business running smoothly.

Backup & Disaster Recovery – Protect your data and recover fast with reliable, secure backup solutions.

Affordable Cyber Security – From Cyber Essentials certification and email filtering to advanced Endpoint Detection & Response (EDR) tools.

Advanced Cyber Security – Delivered by our dedicated security division, Air Sec, including Endpoint Detection & Response (EDR) services 

VOIP Phone Systems – Flexible, cloud-based phone solutions that keep your team connected wherever they are.

Connectivity You Can Rely On – Super-fast broadband and dedicated leased lines for consistent, high-speed internet access.

Charities & Not-for-Profits

Empowering purpose-driven organisations with reliable, affordable IT support. At Stainbock, we understand that every penny counts. That’s why we offer high-quality, fixed-fee IT support tailored specifically for charities, not-for-profits, and volunteer-led organisations. We help you maximise your impact by taking care of your IT — so you can focus on making a difference in your community.

Construction & Engineering

Robust IT support and digital solutions built for the demands of construction and engineering. We provide the construction and engineering sector with reliable, scalable IT support, advanced cyber security, and expert-led digital transformation services. Whether you're managing on-site teams, coordinating projects across multiple locations, or securing sensitive data, our tailored solutions are built to keep your operations running smoothly and securely — from the ground up.

Transport & Logistics

Seamless IT solutions for fast-moving transport and logistics operations. From air, road, and rail transport to warehousing and supply chain management, we deliver high-quality, dependable IT support tailored to the demands of the transport and logistics sector. Our solutions help streamline operations, improve communication, enhance security, and ensure your systems are always moving as fast as your business.

Professional Services

Empowering professional service firms with smart, reliable IT solutions. From recruitment agencies to creative and digital consultancies, we provide tailored IT support that empowers your business to thrive. Whether you need secure cloud solutions, reliable connectivity, or ongoing technical support, our services are designed to enhance productivity, protect your data, and drive your business forward.

Financial Services

Secure, compliant, and strategic IT support for financial organisations. Whether you're a small financial firm or an LLP with multiple partners, we deliver expert IT support, robust cyber security, and forward-thinking IT consultancy tailored to the unique needs of the financial sector. Our services help you maintain compliance, protect sensitive data, and operate with confidence in a fast-paced, highly regulated industry.

Manufacturing & Industry

Reliable IT support tailored for manufacturers. From metals and chemicals to food production and automotive, we deliver dependable, sector-specific IT support to keep your operations running smoothly. Whether you’re automating processes, managing complex supply chains, or scaling production, we provide the tools, expertise, and infrastructure to help you stay competitive, secure, and efficient.

Education

Empowering educational institutions with tailored IT support. We provide schools, colleges, multi-academy trusts, and further education institutions with the IT solutions and support they need to thrive. From seamless classroom technology and secure networks to cloud-based learning tools and compliance with data protection standards, we ensure that your educational environment is equipped for the future. Let us handle the tech so you can focus on what matters most—educating the next generation.

Sports

Supporting the sports sector with reliable and tailored IT solutions. From national governing bodies and sporting organisations to local teams, we provide the IT infrastructure, support, and security needed to drive success in the sports industry. Whether it’s managing membership databases, enhancing event operations, or securing sensitive data, we ensure that your technology works seamlessly, allowing you to focus on achieving your sporting goals.

Legal Firms

Providing tailored IT solutions for the legal sector. From small law firms and LLPs to barristers and solicitors, we understand the unique IT challenges that legal professionals face. Whether it’s ensuring data confidentiality, managing case files, or staying compliant with industry regulations, we offer comprehensive IT support and cybersecurity services to keep your firm running smoothly. Our solutions are designed to improve productivity, streamline operations, and ensure secure client data management.

Why work with us

Industry Leading Systems & Tools

Mature Services & Processes

World-class Service

Fully Reference Backed

Certified & Experienced Team

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